HANA AIFor medical, aesthetic and wellness practices
Practice management software that connects your entire practice
HealthAccess brings appointments, patient and client records, digital forms and consents, clinical charting, photos, billing, stock and communication into one secure, cloud-based platform.
Built for practices like yours
HealthAccess supports medical, aesthetic, healthcare and wellness teams with connected workflows that can be adapted to the way each practice operates.
Medical Practices
EMR (electronic medical records), clinical notes, vitals and billing for doctors and medical teams.
Explore Medical Practices →Medical Aesthetics
Injectable charting, clinical photography and treatment plans for aesthetic practices.
Explore Medical Aesthetics →Dermatology
Structured consultations, clinical photography and follow-up for dermatology practices.
Explore Dermatology →Plastic & Cosmetic Surgery
Consultations, consent, photography and quotations across the surgical patient journey.
Explore Plastic & Cosmetic Surgery →Longevity & Preventive Health
Assessments, vitals and progress tracking for preventive and longevity programmes.
Explore Longevity & Preventive Health →Skin Clinics
Skin consultations, treatment records, aftercare and retail for somatologists and skin therapists.
Explore Skin Clinics →Dental & Oral Hygiene
Tooth charting, treatment plans and appointment reminders for dental and oral hygiene practices.
Explore Dental & Oral Hygiene →Allied Health
Bookings, session notes and billing for therapists and allied health practitioners.
Explore Allied Health →One connected journey, from booking to follow-up
Every step your team handles, working from the same patient or client record.
Everything your team needs in one connected platform
Scheduling & Online Bookings
Calendars, online bookings, deposits and automatic reminders in one diary.
Records, Forms & Clinical Charting
EMR (electronic medical records), forms, consent and clinical charting, all in one place.
Photos & Treatment Progress
Capture, organise and compare treatment photos, and share selected images securely via the portal.
Billing, Payments & Stock
Treatment plans, quotes, invoices, payments and stock in one place.
myHealthAccess Client Portal
Patients see their appointments, outstanding forms and what you choose to share.
HANA AI Assistant
Your AI assistant inside HealthAccess, helping the whole team with everyday work. A person always approves the result.
Keep patients and clients connected beyond reception
myHealthAccess is your patient and client portal, giving secure access on their own phone to appointments, forms and the information you choose to share.
- View upcoming appointments
- Complete forms and consents online
- Read pre- and post-care information
- See shared documents, results and progress
What practices say about HealthAccess
HealthAccess allowed me to rejuvenate my practice with the same attention to detail I use when treating patients. Everything — from notes and photos to stock usage — is easily accessible in one place.
Dr Yvette Lamberts
Aesthetic Practitioner, YVT Aesthetic
I primarily use HealthAccess for all my aesthetic patients. It keeps everything in one place and has transformed our practice — I can’t imagine going back to paper.
Dr Sheryl Smithies
Facial & Dental Aesthetic Practitioner, Aesthetics by Dr Sheryl Smithies
HealthAccess has made patient filing and booking a breeze. Having everything accessible from one place is a game-changer. The team made the transition super easy.
Dr Nicky Potgieter
Aesthetic Practitioner, Omnia Wellness and Aesthetic Medicine
Connect HealthAccess with the tools your practice uses
A few of the most-used connections. PayFast, Microsoft 365, Clinical Imaging and more are on the Integrations page.
WhatsApp Business & SMS
Confirmations, reminders and updates
OBSERV 520x
Skin-analysis images and results on the client record
Mailchimp
Email marketing to your client list
Questions about HealthAccess
What is HealthAccess?
HealthAccess is cloud-based practice management software. It brings appointments, patient and client records, digital forms and consents, clinical charting, photos, billing, stock and communication into one platform, with the myHealthAccess portal for patients and clients.
Is HealthAccess an EMR system?
Yes. HealthAccess includes an EMR (electronic medical record) for every patient or client, holding their history, clinical notes, charting and photos. It connects to bookings, consent, billing and the myHealthAccess portal, so everything about a visit stays in one place. See Clinical Charting.
Which types of practices use HealthAccess?
Medical practices, medical aesthetics, dermatology, plastic and cosmetic surgery, longevity and preventive health, skin clinics, dental and oral hygiene, and allied health. Each discipline has its own page under Who We Serve.
Does HealthAccess support online bookings and deposits?
Yes. Practices can take online bookings, manage waiting lists and request deposits to secure appointments, with automated reminders and follow-ups. See Scheduling & Reminders.
Can patients complete forms and consents online?
Yes. Registration forms, questionnaires and consent documents can be sent before the appointment and completed and signed on the patient’s or client’s own device. See Digital Consents & Forms.
Does HealthAccess include billing and inventory management?
Yes. HealthAccess covers invoicing and payments, stock management, vouchers and packages, and dashboards and reporting. See Billing & Inventory.
Can HealthAccess support multiple providers or branches?
Yes. HealthAccess supports multi-provider and multi-branch practices. We will confirm how it applies to your setup during a demonstration.
What can patients and clients access through myHealthAccess?
Patients and clients sign in from their own device to see upcoming appointments, confirm or cancel within the practice’s timeframes, pay outstanding deposits, complete forms and consents, and read pre- and post-care information. Treatment progress, results and documents appear where the practice chooses to share them. See myHealthAccess.
Does HealthAccess use AI?
Yes. HANA is the AI assistant built into HealthAccess. It supports the whole team, from reception to practitioners, with everyday work such as drafting, organising and summarising information, so routine admin takes less time. A person always reviews what HANA produces before it is used, and its capabilities continue to grow. See Meet HANA.
How do I request a HealthAccess demonstration?
Select Request a Demo on any page, or go to our Contact page, where you can send a message in the chat window or reach us on WhatsApp. Tell us about your practice and we will show you the workflows most relevant to your team.
Ready to see HealthAccess in your practice?
Tell us about your practice and we’ll show you the workflows most relevant to your team.